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Frequently Asked Questions

Call the nearest Regional office to have a pin reset for you.

Before you start processing your application and registration you need to read the Application and Registration Guidelines.

No, just log on under “Registered User”, enter your old student number and ask for the PIN from the nearest Region.

Call the Regional Office so that the school name can be added to the list of values.

NO, it can only be done in the back office by the Regional staff.

NO, it can only be done in the back office by the Regional staff.

Under step number 4 “Enter School Leaving Subjects” at the bottom of the table, on the left side. Click on “Upload/View documents” written in blue and attach accordingly.

Yes, submit or send them to the nearest Regional office.

Click on step number 8, “View Completed Applications” Check under the Completed column. All must be “Y” except for disability if you do not have any.

Go to “Student Enquiry” and check accordingly

Use ANY Master or Visa cards. By default, the system is set on Master card. If you are using Visa, then change it accordingly, complete ALL fields, ignore “Budget Period” and then click on PAY NOW. If the payment is successful it will indicate ACCEPTED while unsuccessful payment will show DECLINED.

Yes, with the owner’s authority you can use someone’s credit or debit card

Go to Academic Registration, click on individual subjects to be registered, save them and print proof of registration.

NO, after paying for them online, you complete the manual registration form and submit it to the Regional staff for capturing in the back office.

Proof of registration, printed under Academic Registration.

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