BOU has Five Regional centres, in Gaborone, Maun, Palapye, Francistown and Kang. Regional Centres are organs of BOU operational structure. They take most of the responsibilities at the regional level that was originally handled by the Learner Support department before they were established. They possess some degree of autonomy to enable them to carry out their day-to-day activities without hindrance arising from bureaucratic red tape between them and headquarters.

The University operates through a network of Community Study Centres hosted in various secondary and a few primary schools across the country managed through regional offices in Gaborone, Francistown, Maun, Palapye and Kang. The Head Office is in Gaborone.

Regional Centres have the following broad responsibilities:

  • Provision and quality control of all learner support services at regional and local levels
  • Liaison with local communities, schools and other institutions
  • Marketing BOU programmes within the region of operation
  • Providing management information to headquarters.

A variety of support strategies are in place to attract and retain learners, empower them and to mitigate a number of challenges that the learners encounter
These include:

  • Introductions
  • group / individual tutorials
  • guidance and counselling, including HIV/AIDS support
  • concise feedback on tutor-marked assignments
  • mock examinations
  • examinations advise
  • monitoring visits and effective communication between the Regional centres and the learners
  • Radio programmes
  • Learner Management Teams
  • Open and prize giving activities
  • Services Offered

The Institution through its learner support system offers learners various support interventions under three main sub-systems:

  • Administrative Support
  • Enrolment
  • Orientation/Induction
  • Material distribution
  • Assignment submission
  • Examination advice & registration
  • Academic / tutorial support through Face to face
  • Group tutorials
  • Individual consultation
  • Discussing feedback
  • Planning for a major assignment
  • Prompting learners on learning materials

Support at distance through:

  • Assignment marking feedback
  • Telephone tutoring
  • Help Sheet
  • Video programme
  • Radio programme
  • Electronic mail

Guidance and counselling support

The Guidance and Counselling service includes the following:
Under Guidance support mainly covering organisational and management skills such as:

  • Planning for a new career
  • How to prepare for an examination
  • Choosing a place to study
  • Time management
  • Study skills
  • Reading skills
  • Writing skills
  • How to choose the right course
  • Coping strategies and other home study methods
  • Under Counselling support covering mainly emotional support manifested by personal problems including Family, health, finance as well as social issues.

Support Strategies for Learners in special circumstances

A stakeholder’s consultative workshop was held in August last year to start the development of a policy framework to guide provision in this area. A Needs Assessment is to be conducted soon.
Prison Inmates
Service is being provided to learners who find themselves in these special circumstances.

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