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This course is based on the old age notion that communication is the lifeblood of an organisation and equips participants with skills and competencies on how communication should flow effectively with

We believe that everyone engages in a project of one type or another, but not all of us take time to get information about best ways to manage the project before it begins. The aim of this course is,

The course helps the participant to answer the following questions: How do you get other people to follow you? How do you get other people, by free will and free choice, to move forward together o

In the world of commerce, we recognise that customer-service interaction does not just happen, but is carefully planned. It is hoped that after working through the short course, you should be able to: